delivery & returns

Money-Back Guarantee
Eligible items can be exchanged or returned within 7 business days of receipt, in original packaging, at the customer's expense, to the address on the package.
Standard Shipping
All orders are shipped within the timeframe specified during checkout. Delivery times may vary based on your location and the availability of the items ordered.
Express Delivery
Choose faster delivery at checkout for an additional fee. Times vary by location and item availability.
Returns
Returns are accepted within 7 business days in original packaging. Shipping costs are the customer's responsibility.

frequent questions

The most common skin types are dry, combination, and oily. Dry skin causes feelings of tightness around the eyes and mouth, as well as patches of flaky skin around the cheek area. Combination skin presents a shine on the nose and forehead and also includes dry patches on the cheek area. Oily skin is generally soft and greasy to the touch and gives the cheeks an overly shiny surface.
There are a variety of different treatments and products that help to improve the skin’s elasticity and tighten the overall surface. Check our product listing and you will find something for your skin type.
Blackheads form when excess hair and oil become clogged in an open pore. One of the most effective ways to remove blackheads is by using one of our soaps that exfoliates the skin and unclog affected pores giving you a clearer skin and blemish-free complexion.
Dry skin is easily treatable at home. Improve your skincare routine by using our Natural Raw Unscented Shea Face/Body Butter. It is important to note that the moisturizer should contain no irritant. Also, wash your face twice a day with a natural gentle cleanser to help wash away any dirt or unwanted dead skin. Lastly, make sure to exfoliate once a week to help remove excess dry skin and encourage increased cell turnover.
Aging skin is a natural part of getting older, however, there are some things you can do to help stop your skin from aging prematurely. Firstly, apply sunscreen every day to protect your skin against harmful sun damage. Sun damage can lead to the formation of wrinkles and dark spots. Also, it is recommended that you use a natural gentle cleanser to avoid unnecessary dryness or irritation, which can cause the skin to become inflamed.
Yes we accept the equivalent cost for our products in Jamaican currency from customers who are living in Jamaica. This is outlined in our website.

customer reviews

Absolutely splendid result — Janet Brooks
I look 10 years younger, no jokes. — Patrice Mitchell
The best skincare products you can buy at the moment. The Liquid Black Soap Facial Cleanser... — Carol Brown
I have to say, I absolutely love the African Black Soap, OMG. The exfoliation is to... — Laecel
I wish I had known about this business sooner. I saw them at an Expo and decided to... — Rajhane Brooks
I bought the black soap as I was told that it is a very good exfoliant as well as repair... — Orane
I always wanted a natural soap to use on my face and came across JaCarib Healthy Glow... — Moses Davis